Enterprise VoIP

Business VoIP Phone Systems

Companies switch to VoIP for different reasons – substantial cost savings on long distance calls, eliminating telecom charges on calls between company locations, control and security of calls, ease of integration, flexibility and mobility of employees, various enhanced voice features and applications, consolidated network and cost management and many more.

Our Enterprise VoIP offerings also offer an additional level of security such as IPSec encryption, Voice over Secure IP (VoSIP), Secure Voice over IP (SVoIP) or Secure Voice over Secure IP (SVoSIP) to help protect confidential VoIP communications.

Our system provides a unified platform for management of enterprise VoIP. Companies can install multiple PBX systems at any location and use our platform for call routing and call accounting. The system offers an indispensable reporting functionality to optimize voice traffic and to track costs.

We can also design a platform based on a company’s requirement

Our open architecture and interoperability allows customers to chose from vast array of third party telephony VoIP PBX solutions in order to meet the requirements of their company. Allgent enterprises switch comes integrated with Asterisk open source PBX to provide best of class customizable features and to meet even the most demanding requirements.

Enterprise VoIP services are enterprise-grade versions of residential VoIP and Business VoIp solutions that provide large organizations with advanced features and functionality such as Private Branch exchange (PBX) capabilities, conference calling, desk-to-desk calling, music on hold and automated attendants.

As with all VoIP (or Internet telephony ) solutions, enterprise VoIP utilizes packet-switched telephony to transmit calls over the Internet as opposed to the circuit-switched telephony used by the traditional Public Switched Telephone Network (PSTN)

How it is done?

• Company creates necessary configurations for call best accounting of locations and staff

• Employees call from dedicated Call adapters or any SIP capable device

• The system makes sure that the call sender is authorized to use the requested service

• The platform makes best decision in real time on where to terminate the call

• On call disconnect the system rates the call and records all charges and costs in the CDR

• Rated CDRs are used for call tracking and cost analysis

VoIP

Voice over Internet Protocol (VoIP) is a term used to describe voice communications occurring over the Internet. The concept of Voice over IP was first published in a paper by the Institute of Electrical and Electronic Engineers (IEEE) titled “A Protocol for Packet Network Interconnection” in 1974. But it wasn’t until 2004 that Voice over IP was introduced to the mass market. Today, Voice over Internet Protocol is a widely used telecommunications technology supporting both residential and business phone systems.

PBX

A Private Branch Exchange (PBX) is a telephone exchange supporting a particular network of phone systems. This is opposed to a common carrier supporting many companies or residents at the same time. In most cases, the PBX is an IP-based PBX, communicating with all endpoints over IP, but it may just as well be a traditional digital or analog PBX. The sole requirement is that it is an interface that allows for the routing of calls.

VoIP PBX

Voice over IP Private Branch Exchange (VoIP PBX) is a telephone switch that converts Internet based phone calls into circuit-switched TDM connections. A VoIP PBX also works with analog and digital telephones. There are two types of VoIP PBX systems, those that are hosted and those that are not hosted. When a VoIP PBX system is not hosted, it is managed by the business which is utilizing the PBX. This means that the company has to employ staff to manage the system. Traditional non-hosted VoIP PBX systems are often utilized by large enterprises with one thousand employees or more. Businesses of this size often have a dedicated IT staff on hand, making it easier for them to manage the complexities involved with managing their own VoIP PBX system.

IP PBX

IP PBX Short for Internet Protocol Private Branch eXchange, a telephone switch that supports VoIP

An IP (Internet Protocol) PBX (Private branch exchange) is a business telephone system designed to deliver voice or video over a data network and interoperate with the normal Public Switched Telephone Network (PSTN). An IP PBX is a private branch exchange (telephone switching system within an enterprise) that switches calls between VoIP (voice over Internet Protocol or IP) users on local lines while allowing all users to share a certain number of external phone lines.

The typical IP PBX can also switch calls between a VoIP user and a traditional telephone user, or between two traditional telephone users in the same way that a conventional PBX does.

VoIP (Voice over Internet Protocol) gateways can be combined with traditional PBX functionality enabling businesses to use their managed intranet to help reduce long distance expenses, enjoy the benefits of a single network for voice and data and advanced CTI features or be used on a pure IP system which in most cases give greater cost savings, greater mobility, and increased redundancy.

An IP-PBX can exist as a hardware object, or virtually, as a software system.

With a conventional PBX, separate networks are necessary for voice and data communications. One of the main advantages of an IP PBX is the fact that it employs converged data and voice networks. This means that Internet access, as well as VoIP communications and traditional telephone communications, are all possible using a single line to each user. This provides flexibility as an enterprise grows, and can also reduce long-term operation and maintenance costs. Like a traditional PBX, an IP PBX is owned by the enterprise.

An IP PBX provides services similar to PBX services, but traditionally over data networks like a LAN or WAN rather than circuit-switched networks.

Business VoIP

Business VoIP is a term used to refer to VoIP services specifically created for businesses. A business VoIP service is different than residential VoIP service, which is meant for home use. Business VoIP services often have specific VoIP features to support that business. Also, many times the business VoIP service will be customized to best service that company. When choosing a business VoIP service, the company has the option to select a premise based VoIP solution or a hosted VoIP PBX. Hosted VoIP PBX solutions are becoming increasingly popular due to cost savings and better feature offerings.